Drake Software Status

Electronic Filing & Banking

  Current Status Details
Electronic Filing Servers Service is operating normally
IRS Transmissions and Ack Processing Service is operating normally
Bank Transmissions and Ack Processing Service is operating normally
94x Transmissions and Ack Processing Service is operating normally
State Transmissions and Ack Processing Service is operating normally

 

Customer Service & Support

  Current Status Details
Support Call Center

Service is operating normally

If you experience longer than usual wait times, you can also reach our Support team by chat, or email: support@drakesoftware.com.

Possible reasons for longer wait times:

  • Covid-19 safety protocols to help keep our call center employees safe
  • Call centers affected by winter storms
Support Website Service is operating normally
Download Center Service is operating normally
E-mail Server Service is operating normally
Online EF Database Service is operating normally
Online Chat Support Service is operating normally
Desktop Software Alerts Service is operating normally

 

Online Services

  Current Status Details
Drake Portals Service is operating normally
GruntWorx Service is operating normally
E-Pay – Integrated File and Pay Service is operating normally
Web Check Print Service is operating normally
Drake Hosted Service is operating normally
Hosting on Right Networks Service is operating normally
Drake Zero Service is operating normally
Online Filing Service is operating normally
Credit Card Processing Service is operating normally
 

Legend

Service is operating normally Monitoring issue / Performance issues Service disruption Scheduled maintenance