Drake Software Status

Electronic Filing & Banking
	Current Status	Details
	Electronic Filing Servers	Service is operating normally
	IRS Transmissions and Ack Processing	Service is operating normally
	Bank Transmissions and Ack Processing	Service is operating normally
	94x Transmissions and Ack Processing	Service is operating normally
	State Transmissions and Ack Processing	Service is operating normally

Customer Service & Support
	Current Status	Details
	Support Call Center	Service is operating normally If you experience longer than usual wait times, you can also reach our Support team by chat, or email: support@drakesoftware.com. Possible reasons for longer wait times: Covid-19 safety protocols to help keep our call center employees safe Call centers affected by winter storms
	Support Website	Service is operating normally
	Download Center	Service is operating normally
	E-mail Server	Service is operating normally
	Online EF Database	Service is operating normally
	Online Chat Support	Service is operating normally
	Desktop Software Alerts	Service is operating normally

Online Services
	Current Status	Details
	Drake Portals	Service is operating normally
	GruntWorx	Service is operating normally
	E-Pay – Integrated File and Pay	Service is operating normally
	Web Check Print	Service is operating normally
	Drake Hosted	Service is operating normally
	Hosting on Right Networks	Service is operating normally
	Drake Zero	Service is operating normally
	Online Filing	Service is operating normally
	Credit Card Processing	Service is operating normally

Legend
	Service is operating normally		Monitoring issue / Performance issues		Service disruption		Scheduled maintenance